Privacy Policy

At eLagaan, we place the highest importance on respecting and protecting the privacy of our customers. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our products and services and with entrusting your personal, financial and company information to us.

This statement applies to the eLagaan web sites and services that display or link to this statement. In addition, where more detailed information is needed to explain our privacy practices, we post supplementary privacy notices to describe how particular services process personal information. These notices can be found in the eLagaan Privacy Central.

Protecting your Information
We work to protect your personal information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain physical, electronic and procedural safeguards that comply with applicable laws. Your sensitive information, such as credit card information, is encrypted when it is transmitted to us. Our employees are trained and required to safeguard your information. More details on protecting your information can be found at eLagaan Security Central.

Information We Collect

  • We collect personal information such as your name, shipping/billing address, e-mail, phone, and credit card number when you interact with us to purchase or use our products.
  • We collect personal information to deliver or allow access to our products and services.
    • As part of tax preparation services provided to you, we may collect and store personal information to prepare, assist in preparing, or to obtain or provide services in connection with the preparation of your tax return.
    • As part of personal financial services provided to you, we may collect and store sensitive information such as account and purchase information on your behalf.
  • We collect information about your system as it interacts with us such as your IP address and browser information.
  • We use common internet technologies, such as cookies and Web beacons to manage our Web sites and services, advertising and e-mail programs.
  • We collect user feedback, community discussions, chats and other interactions, such as surveys, at our sites.
  • We may obtain additional information about you, such as demographic information, from commercially available sources.

More details on the information we collect can be found here.

How We Use Information

  • We do not sell or rent your personal information to anyone for promotional or marketing purposes.
  • We do not share your personal information with anyone outside of eLagaan for their promotional or marketing use without your consent.
  • We use your personal or financial information to provide you with information and services you request, to give you a customized interactive experience as you use our products, and to tell you about other products and services.
  • We summarize information about you and we also combine that information with that of others in a way that does not identify you personally to understand how our products are used, to deliver products and services and to help us develop new products and services.
  • We may use service companies to help provide you products and services who are not allowed to use your information for their own purposes.

More details on how we use information can be found here.

Choices for Personal Information & Product Information
Instructions to change your account or contact information or your contact preferences are available here.

Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice at the homepage, and other places we deem appropriate so our users are always aware of the changes.

Communication with us about Privacy
If you have privacy-related questions that are not addressed here, please feel free to contact us through our website or write to us at support AT eLagaan DOT com.