Security Central

eLagaan's Security Philosophy

We recognize how important it is to help protect your privacy and security. We understand that secure products are instrumental in maintaining the trust you place in us and strive to create innovative products that both serve your needs and operate in your best interest.

We've learned that security is done best as a community. This includes everybody in the ecosystem - users, developers and the external security enthusiasts who keep us on our toes. These combined efforts go a long way in making the Internet safer and more secure.

Reporting Security Issues
If you are a eLagaan user and have a security issue to report regarding your eLagaan account, please visit our contact page. This includes password problems, login issues, spam reports, suspected fraud and account abuse issues.

If you believe you have discovered a vulnerability in a eLagaan product or have a security incident to report, email support AT eLagaan DOT com. Please include a detailed summary of the issue, including the name of the product (e.g., taxNinja) and the nature of the issue you discovered. Be sure to include an email address where we can reach you in case we need more information.

This process of notifying a vendor before publicly releasing information is an industry standard best practice known as responsible disclosure. Responsible disclosure is important to the ecology of the Internet. It allows us to better protect our users by fixing vulnerabilities and resolving security concerns before they are brought to the attention of the bad guys. We strongly encourage anyone who is interested in researching and reporting security issues to observe the simple courtesies and protocols of responsible disclosure. Our Security team follows the same procedure when we discover and report security vulnerabilities to other companies.

Working together helps make the online experience safer for everyone.

We take security issues seriously and will respond swiftly to fix verifiable security issues. Some of our products are complex and take time to update. When properly notified of legitimate issues, we'll do our best to acknowledge your emailed report, assign resources to investigate the issue, and fix potential problems as quickly as possible.


Here are some tips to ensure good security at your end. This will help enhance the security and safety of your data:

Other security resources: