"SocialCCM is a social network of customer service communities managed by you - the community.
SocialCCM is a multifaceted freemium online service.
Free for customers to ask and answer questions, give suggestions, promote other's suggestions, log complaints, participate in surveys, fill application forms, give company & product reviews and much more...Learn more
Value added services for companies enable them to leverage SocialCCM as online customer community, online customer service portal, feedback management system, and innovation management system. Learn more
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We are a small team consisting of technology, marketing and customer service experts that have come together with a single focus - build low cost online service that can help companies to deliver better customer service to their customers.
Our blog covers topics like improving customer service & customer support through social support community & self-help portal"